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Markel Care Practitioners (MCP) are experts across the Health and Social Care Sector, providing support to Children’s and Adult’s services, Education, Nurseries, Charities and Regulated/Non-Regulated Providers. MCP has a proven track record of introducing effective and integrated tailored solutions whether as part of an improvement journey, managing complex risk, responding to incidents from safeguarding to serious case reviews, or providing training, advice or professional support.
MCP provide a range of key business services to support providers to meet regulations, ensure operational viability and supports retention and development of your workforce. MCP understands the bespoke requirements of providers and the changing landscape of the sector. All services utilise our expertise and are made to fit and reflect your service needs.
Coverage
- Business Continuity Documentation
- Bespoke Training
- Liability Reduction Training
- Tender
- Regulation registration
- Restructuring review
- Gap Analysis
- Risk Profiling
- Risk Management Processes
- Specialist Health and Safety
- Supervision
- Management training
- Policies and process
- Issues which are trending ie CQC/Ofsted changes, Overseas workers etc
Provider benefits
- Cost savings
- Staff retention and competence
- Regulatory compliance
- Business growth and diversity
- New business set-up
- Good governance
- Effective risk management
- Bespoke service solutions
- Support claims reduction and liability management
- Advice and support
- Staff training and development
Usually this would suit clients with 1 to 3 days consultancy. However for larger clients these elements can be delivered in a more focused project – see independent intervention or review.
MCP can provide that critical friend and support providers to make changes to improve, diversify or grow their service. Whether evaluating current practices and processes, or focused projects we provide supportive expertise to providers to help them with the challenges and changes across the sector.
Coverage
- Independent investigations
- Projects/review/gap analysis/risk profiles
- Regulatory review/mock inspections/improvement journeys
- Claims and liability improvement
- Accident and incident review and improvements
- Process and Structure reviews, analysis and recommendation.
- Growth and change management
- Academic review.
- Regulatory Visits
- Management Coaching
- Post incident review – death, safeguarding, injury
- Engagement with other services such as regulatory bodies, local authority, commissioners, charities commission, HSE etc.
- H&S reviews
MCP provides a detailed proposal of support with time commitment, developed with the provider to meet their needs.
Provider benefits
- Expertise and knowledge from across the sector
- Regulatory Expertise who can provide advice and support
- Mock Inspections inclusive of Ofsted
- CQC
- Home Office
- CIW and CIS
- Bespoke projects
- Analysis of data and risk profiling
- Bespoke training packages
- Business Strategies
- Commissioning and Tendering projects.
Usually this would suit clients with 3+ days. MCP have qualified social workers, head teachers, nurses to support. Also academics and sector leaders to provide expert advice and support.
MCP understands that incidents do occur, whether safeguarding, accidents, complex case management or regulatory actions and support providers to navigate these difficult times. Our expertise enables us to provide comprehensive support throughout the whole process, whilst also supporting your processes, with a focus on complaint resolution and claims mitigation.
Coverage
- Incident management
- Safeguarding concerns
- Risk profiling
- Serious Case Reviews
- Lessons Learnt
- Investigation training/undertaking
- Complaint support/training
- Reclaiming monies
- Escalating needs
- Staffing problems
- Professional issues
- Liability reduction
This include advice around specific issues, needs, service concern, clinical or practice elements.
Provider benefits
- Wrap around support throughout the process
- Independent investigation including LADO
- Serious incident investigation and Local Authority Safeguarding processes
- Complaints handling
- SAR requests
- Claims mitigation
- Liability reduction strategies
- Investigation training
- Implementing lessons learnt
All consultancy allowance days.
Contact us
For information and to see how we can support you, call us on 0208 730 6001 or fill out the form below.