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Our expert claims team is on hand to ensure that claims are dealt with fairly and swiftly, ensuring that any disruption to our customers’ businesses and lives is kept to a minimum.

Guiding you through the claims process


We want to be recognised as ‘the most customer-focused, nimble and value-adding claims team in the market.’


We understand that our customers rely on us to protect their business, so we are always looking for better and faster ways to deal with claims.


Our team brings together a blend of skills, knowledge and tools to provide the best claims service possible for UK businesses.

Report a claim online

Report a legal expenses claim online

Please select the type of legal dispute you have.

To contact the LEI claims team

Call: 0345 350 1099

Report a liability claim online

To notify a liability claim online, please complete all fields. Tell us what has happened in your own words. The more information you can provide, the sooner we will be able to get your claim to the right team.

Report a liability claim

To contact the insurance claims team

Call: 0345 355 2227

Report a property claim online

We recognise that straightforward property claims need to be handled quickly. That’s why we set up our dedicated Prompt Resolution Team (PRT). The team’s objective is fast settlement, with minimal hassle for our policyholders so that they can get on with what really matters to them. You can help us achieve that objective. If you are able to give us the information we need, then we may be able to pay your claim straightaway.

Report a property claim

To contact the insurance claims team

Call: 0345 355 2227

Report a tax claim online

Please select the type of tax dispute you have.

Self Assessment / Corporation Tax

PAYE / Employer Compliance


To contact the tax claims team

Call: 0370 166 6271