Carousel_Arrow Chat IHT_trust_wills IR35 Combined Shape 2 Group 10 Login Mobile Menu Share Share Email SubMenuMobile Group 9 VAT View_Gallery View_List capital_allow Triangle 2 Copy Close construction cyberpro employment_tax_shares emplyer_solutions entrepreneurs_corps fee_protect Group 7 grant_fund Group i_Clock i_Consult i_Done i_Eligibility_Tick i_Enter i_Filter i_HMRC i_Negative i_Play i_Plus i_Reset i_Support_Legal i_Support_TaxDesk i_Support_VAT i_Tick noun_marketing_1872083 noun_online_2126759 i_download i_meet Group Copy 24 Group 18 noun_electrical_1240755 copy noun_Technology_2125422 noun_Science_2031115 i_tick_bullet_block international_tax patent_box private_client property_sdlt r_and_d reliefs_incentives Search specialist_tax status tax_indemnity valuation
icon_cookie Created with Sketch. Cookies

We use cookies on this website. You can choose to accept them all or to opt out of some. You can change your consent at any time by opening this window again

This includes all necessary technical and session cookies, plus performance, tracking and persistent cookies.

If you choose this option, we will block all performance, targeting and persistent cookies. Many parts of this site will then not work.

Please read the full details in our Cookie Statement.
Markel Insurance

General Insurance claims


Claims information

Here to pay claims

To contact the insurance claims team

Call: 0345 355 2227   
or
email: claimsuk@markel.com

Visit the How to make a claim page

------------------------------------------------------------------


At Markel, we are here to settle claims as efficiently as possible so our policyholders can get on with their lives. And, by combining far reaching expertise with a desire to settle eligible claims as quickly as possible, that’s exactly what we do.

Fast settlement of straightforward claims

We recognise that more straightforward claims need to be handled quickly. That’s why we set up our dedicated Prompt Resolution Team (PRT). The team’s objective is fast settlement, with minimal hassle to the policyholder, whilst maintaining a high degree of personal service.

Deep expertise for more complex claims

Complex claims are handled by individuals with extensive sector experience in our Technical Team. Claims handlers with over 10 years’ experience and our internal specialist lawyers are all part of the team, meaning we can ensure the appropriate expertise is allocated to each case.

Each of Markel’s business units has it's own specialist expert claims team. In particularly complex or unusual claims, we involve professional third parties to ensure they’re resolved effectively. 

Whichever team handles the claim, we’ll let you know our decision quickly and clearly. Even if the answer is no, we’ll explain why and always give you the opportunity to tell us if you disagree.
 

Expect more from your award-winning claims service

Find out more about Markel

Why choose Markel?