Cyber Services


Specialist cyber cover backed by expert support


Cyber insurance policyholders gain access to a range of cyber support services, practical business resources and expert guidance, helping businesses build resilience and recover more effectively from cyber-attacks.


Our value-add services help clients strengthen their resilience before an incident, access specialist support when an incident occurs, and recover with confidence afterwards. This includes pre-breach services, incident response and post-breach, and broader business support through Markel’s wider service ecosystem.

Support to help reduce cyber risk

Cyber insurance from Markel a range of services designed to help you identify vulnerabilities, improve preparedness, and make better-informed decisions about cyber risk.


  • Scanning: Gain an up-to-date view of your cyber risk exposure through security, compliance, and financial insights, with prioritised actions to help improve resilience.
  • Cyber risk management toolkit: Prepare for cyber incidents with planning resources, threat intelligence, risk management tools, and employee training materials.
  • Contract review service:  Our Markel Law experts identify weaknesses in customer and third-party contracts that could leave you at risk of cyber exposure.
  • Regulatory compliance webinar: Access expert guidance on cyber-related compliance and regulatory responsibilities, helping your business stay informed as requirements evolve.
  • Claims webinar: Learn more about cyber claims, common causes of incidents, and the support available should a breach occur.
  • Privacy policy review: Annual complimentary review of your privacy policy by a specialist lawyer at Markel Law, ensuring it meets your current data processing activities and complies with good industry practice and any recent legislative or regulatory reforms in the law of England and Wales. The review includes feedback and recommendations on any areas where revisions should be considered.

Cyber insurance from Markel includes access to specialist incident response and recovery support, helping you respond quickly, minimise disruption, and get back to business.


  • Incident & breach response: Rapid remediation of cyberattacks, get advice on how to avoid further damage within 15 minutes from the emergency response team 24/7.
  • Loss adjustors: If a claim is needed, experienced specialists will work with you from the outset to assess the impact and help move the process forward quickly.
  • PR management: A cyber incident can affect more than your systems, get expert guidance on communicating with customers, suppliers, and stakeholders to help protect your reputation (claims-activated service).
  • Crisis management: Practical support to help you manage business disruption, make informed decisions, and keep your recovery on track (claims-activated service).
  • Claims handling: Specialist claims expertise to help you navigate the process and get the support you need when it matters most.

Cyber insurance from Markel does more than help protect businesses from cyber risks. It also gives policyholders access to practical resources, expert advice, and business support services designed to help save time, reduce costs, and tackle everyday business challenges with confidence.


  • Business Hub: Access more than 900 templates, contracts, policies, guides, and training resources to help support your business.
  • Business and legal helpline: Speak to experienced solicitors for practical guidance on employment and business law issues, 24 hours a day.
  • Tax and VAT helpline: Get expert support on complex tax and vat queries to help keep your business compliant.

Broker access

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Policyholder activation

As a Markel policyholder, you're back by specialist expertise, practical support and a range of additional services.


Activate your Business Hub account and start accessing your benefits here →