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Markel Care Policyholders

Markel Care comes with a range of additional services as standard to help our policyholders navigate their everyday challenges.

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Markel Care Practitioners Visit our Law Hub Legal services

Markel Care: Supporting care organisations when they need it most

If you’d like any further information on Markel’s policies or services, please contact your broker.

To access your Markel Care added-value benefits, please see the contact details below.

 

Markel Care Practitioners

Bespoke care practitioner consultancy is available to Markel Care policyholders, either on-site or desktop, on a range of regulatory, risk and commercial matters. We recognise that smaller companies and traders do not necessarily have the in-house personnel to advise and assist in their decision making. We have 25 specialist care practitioners from across all client groups who not only understand the key issues being faced across the sector, but can also provide bespoke sector-specific support to those caring for vulnerable adults and children.

LawHub

We understand that care organisations can face a wide range of challenges and provide assistance to deal with the everyday legal issues around employment, health and safety, trading and contracts, cyber and data, debt and insolvency. Our legal portal, Law Hub provides practical DIY templates and guidance around these topics, as well as having a dedicated care section. Law Hub is written and created by our team of expert solicitors who have a huge wealth of experience advising on legal issues.

Legal advice line

Markel Care policyholders can benefit from Markel’s 24/7 legal helpline, with access to 40 qualified solicitors who can assist care organisations with legal issues they face on a regular basis. The helpline advises on over 200,000 queries a year. For policyholders that have opted to purchase Employment Law Protection (ELP) cover, Markel offers separate employment law advice to help prevent a claim on a wide range of employment law disputes. These services help protect care organisations.

Markel Care practitioners

Bespoke care practitioner consultancy is available to Markel Care policyholders, either on-site or desktop, on a range of regulatory, risk and commercial matters. We recognise that smaller companies and traders do not necessarily have the in-house personnel to advise and assist in their decision making.
Phone: 020 8730 6001
Email: janjer@markel.com


Please have your policyholder number to hand.

For additonal information on these services you can refer to your policyholder documentation.
Find out more

Law Hub

Care organisations, more than most, often need assistance with everyday legal issues around employment, health and safety, trading and contracts, cyber and data, debt and insolvency. Our legal portal, Law Hub provides practical DIY templates and guidance around these topics, as well as having a dedicated care section.
Email: lawhub@markel.com

Please email referencing your policy number and the name of the business/ policy holder.
Find out more

Legal advice line

This service helps protect care organisations by advising on a range of employment law issues, including disciplinary and grievance procedures, recruitment and dismissals, performance and conduct management processes, unlawful discrimination, and redundancy.
Email: lawenquiriesuk@markel.com

Please email referencing your policy number and the name of the business/ policy holder.

For additonal information on these services you can refer to your policyholder documentation.
Markel Care practitioners

Markel Care practitioners

Bespoke care practitioner consultancy is available to Markel Care policyholders, either on-site or desktop, on a range of regulatory, risk and commercial matters. We recognise that smaller companies and traders do not necessarily have the in-house personnel to advise and assist in their decision making.
Find out more
Phone: 020 8730 6001
Email: janjer@markel.com


Please have your policyholder number to hand.

For additonal information on these services you can refer to your policyholder documentation.
Law Hub

Law Hub

Care organisations, more than most, often need assistance with everyday legal issues around employment, health and safety, trading and contracts, cyber and data, debt and insolvency. Our legal portal, Law Hub provides practical DIY templates and guidance around these topics, as well as having a dedicated care section.
Find out more
Email: lawhub@markel.com

Please email referencing your policy number and the name of the business/ policy holder.
Legal advice line

Legal advice line

This service helps protect care organisations by advising on a range of employment law issues, including disciplinary and grievance procedures, recruitment and dismissals, performance and conduct management processes, unlawful discrimination, and redundancy.
Email: lawenquiriesuk@markel.com

Please email referencing your policy number and the name of the business/ policy holder.

For additonal information on these services you can refer to your policyholder documentation.

Brochure download

To find a more detailed overview of Markel Care, download our brochure.

Download the brochure

Case study - A Community provision charity for adults.

Support offered: Recovery planning to return to operations after a period of ceasing operations.

Deliverables: The client was supported with a review of specific policies and processes to manage risk for service users and staff. A phased and reviewable document was created as a recovery plan to ensure timely opening of services, preparation for staff, locations and activities and to enable them to appropriately consider risk assessment and management, HR issues, PPE competency, transport and protecting their vulnerable service users and employees

“ I just wanted to thank you for yesterday. “

I have felt very overwhelmed with all of the information and idea of ensuring the next steps are done properly. But all you shared has been really useful and really appreciate.’

Client Case Study

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