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Markel Insurance

Insurance for IT and communications companies

Markel has supported IT and communications companies with the reassurance of insurance cover since 1992, meaning we have the experience to keep it simple, whilst also being able to look at risks with more complex or bespoke requirements. We support software developers, IT managed services, website design, and hosting firms and telecoms resellers.

With this in-depth sector knowledge, we have created an insurance solution that’s tailored to the needs of technology product companies. Our product includes cover for legal liabilities, management risks, protection of assets, as well as cyber and data risks.

Should the need for a claim arise, our handlers will be empathic and efficient. We work hard to make sure our claims service is of the highest quality.

More than just an insurer

Customers can expect more from Markel. We’re expanding the traditional insurance offering to support the groeth aspirations of UK SMEs.

IT and communications companies receive complimentary tax and legal advice from our in-house experts. At no extra charge, we also provide a contract review service to help prevent avoidable legal disputes.

What’s more, where a client delays or refuses payment, a debt recovery service is just a phone call away. And our cyber-risks advice line and PR crisis management service can offer invaluable support at a crucial time.

Scope of cover

Legal liabilities

  • Professional liability
  • Public liability/products liability
  • Employers’ liability

Cyber and data risks

  • Cyber and data liability
  • Network interruption

Protection of assets

  • Property damage/business interruption
  • Fidelity
  • Money and personal assault

Management risks

  • Directors’ and officers’ liability
  • Employment law protection/entity defence
Target risks

Our risk appetite for the IT and communications sector is broad and all risks are underwritten by our team of expert underwriters, some of whom have over 25 years of experience insuring IT and software risks.

  • Web designers
  • Sales, distribution/licenses of 3rd party software or apps, including customisation and installation
  • Managed services and maintenance
  • Sales, distribution/licenses of 3rd party hardware, components and telecommunications apps, including customisation and installation
  • Website design and hosting
  • Website marketing, domain registration and SEO
  • System and network hosting / Saas
  • Telecom sales; broadband/mobile phone/VOIP
  • Systems architecture/network consultancy
  • Testing
  • Support / helpdesk / training
  • Data analyst
  • IT project management
  • Bespoke software

Policyholder resources

To view additional services which may be available to you, visit the policyholder resources page.

Policyholder resources

Why chose Markel’s insurance for IT and communications companies?

  • Strong financials
We’re a Fortune 500 company, with strong financial ratings.
  • Tax and legal advice
With over 100 in-house tax and legal experts, policyholders professional support is just a phone call away
  • Bespoke insurance cover
Our technology experts have created insurance cover that’s specifically tailored to the needs of the tech and communications sector
  • Contract review service
Ensuring business terms and client contracts work for policyholders
  • Efficient claims handling
With a personal and efficient claims service, we always look to pay eligible claims as fast as possible 
  • PR crisis management advice
Our service will step-in to advise should a claim have the potential to attract adverse publicly

Rated by our customers

Markel has a maximum five-star rating for overall service experience across the entire insurance policy lifecycle.

Why choose Markel

Our commitment to brokers

Excellent service through our regional offices

Online transactional capability and broker portal

Marketing capabilities through Engine Room

Best-in-class support from our value-added services

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