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Recognised for outstanding service and broker partnerships, winning top UK insurer again.
Published on 5 February, 2025
Markel UK | Insurance Times Commercial Lines Insurer of the Year 2024/25
Watch key people from Markel and Insurance Times talk about the significance of winning this award and how it reflects our strong broker partnerships.
Markel takes the number one spot for a second year running after being voted Insurance Times Commercial Lines Insurer of the Year 2024/25 – and it’s all thanks to the close partnerships we’ve built with brokers.
Two years on from launching our people-first brand, our commitment to building strong partnerships with our brokers and customers is stronger than ever. And it’s a dedication once again reflected in the fact that we’ve been voted Insurance Times Commercial Lines Insurer of the Year – for the second year running!
Winning this award has only been possible thanks to the generous feedback we receive from brokers, which helps us keep refining our exceptional service. The recognition is testament to the strength of collaborative partnerships, which enable us to understand how we can best support our customers.
Beyond insurance
By listening to broker feedback, we’ve been able to build and tailor the different elements of our service according to what they value most – even when that goes much further than insurance.
Whether it’s our fast and effective claims resolution, access to sector specialists or support services such as business consultancy, tax advice and legal guidance, the services and offerings that set us apart are shaped by our understanding of what we can do to help brokers and clients thrive.
And that understanding comes courtesy of the close partnerships we’ve built together, which allow us to constantly seek better outcomes for our customers.
Markel UK | Tom Florence talks about our claims experience
Watch Tom Florence, Managing Director at Pollensa Insurance Services, discuss why our claims experience is a key part of our success.
A big thank you
We truly appreciate the trust brokers place in us, and you can be sure that we won’t be resting on our laurels. On the contrary, this achievement reaffirms our commitment to making our offering better than ever.
You can rely on us to continue delivering our outstanding service, providing the resources and expertise to help brokers and clients take on challenges with confidence.
And finally, we’ll be continuing to develop the innovative solutions and competitive products we’re known for – solutions and products that empower you and your clients to succeed.