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Tech insurance, and beyond


Whether they’re start-ups or scale-ups, technology businesses operate in a sector defined by continually evolving risks – not least cyber security. That’s why MarkelTech offers comprehensive, tailored insurance for tech clients and covers all bases, including technology professional liability, worldwide* cyber and data risks and a 24/7 cyber incident response service with £10,000 of emergency costs cover – and more.



Built on insight

It is important to partner with an insurer who understands the technology sector. That’s why we built MarkelTech based on the insights we’ve gained from talking directly to brokers and tech businesses. The result is a product that goes beyond insurance, supporting your tech clients at every stage of their growth journey with comprehensive, tailored cover and a suite of value-added benefits as standard all backed by our in-house experts. We’ve made these tech sector insights available for you to read so that you can gain a deeper understanding of the opportunities and challenges faced by your tech clients.

Start-up to scale-up: insurance that grows with your clients

A trustworthy and committed insurance partner is a must for navigating the challenges of growing a business in the technology sector, so choose one that goes above and beyond. We’re here to support your clients with the challenges and opportunities they face at every stage in their growth curve, from start-up to exit.

The right cover and resources from day one

In the fast-paced world of a tech start-up, where new risks emerge and evolve all the time, having the right insurance in place from the get-go is essential. MarkelTech offers comprehensive cover that can grow with your tech client’s business, giving them the peace of mind they need to focus on getting their new company off the ground.

At a time when people and resources are limited and there aren’t enough hours in the day, our value-added services help tech start-ups get other aspects of their business right from the start, too.

  • Business Hub – getting the right resources in place can be challenging for technology businesses, and especially start-ups. That’s why your clients get 24/7 access to our Business Hub, an online portal packed with business tools and templates helps your tech start-up clients to build a solid foundation.
  • Contractor solutions – keep big tax bills at bay with tax advice to help your clients navigate IR35 – an essential consideration for start-ups leaning on support from freelancers and contractors.
  • Contract review – as a start-up, it’s all too easy to say yes to every offer of work, whatever the terms. Our contract review service gives your tech clients peace of mind to sign on the dotted line knowing that they’re both getting and offering fair terms.
  • Legal advice line – when there’s so much to think about at the helm of a brand-new business, your client could easily find themselves running into legal problems. Our round-the-clock legal support is there to offer the guidance they need – and the reassurance that comes with it.
  • Cyber solution – companies can become victim to cyber- crime whatever their size, but small start-ups with limited internal resources are particularly vulnerable. Our cyber solution helps minimise the risk to your clients, providing the education and resources to make everyone a cyber expert.
Cover and support that expands with your clients’ businesses

In the fast-paced technology industry, scaling up can happen quicker than expected. While scaling-up, your tech clients may be taking on new staff and navigating the associated legal considerations. It’s therefore crucial to have the right handbooks and policies in place to ensure compliance with UK employment law.

Along with looking for increases in cover limitations – they may also be discovering they need more support in other areas. MarkelTech’s insurance cover value-added services are there for them as they expand.

  • Debt recovery – consistent cash flow is critical to a growing business, and it can be hugely damaging for a tech company when they’re not paid on time. Our debt recovery service helps kickstart the payment process for late and non-payments, supporting your clients all the way to court if needed.
  • Business Hub – as your client’s tech business grows and takes on more staff, having the right processes and policies in place is essential for staying on the right side of employment law. Business Hub has all the guides and templates they need to stay compliant.
  • Cyber solutions – as tech companies grow, they become more vulnerable to cyber breaches, but can lack the resources and knowledge to reduce the risks. Our cyber solution includes online training to keep staff up to speed, a 24/7 cyber response service, and up to £10,000 in emergency costs to mitigate risks should the worst happen.

Please always refer to your policy documents for full details of services, exclusions, terms and limits of your customised cover.
*International cover subject to the following conditions: Sanctioned territories are excluded in all policies. Non-admitted coverage provided. Please note there is a £10,000 minimum premium requirement for international exposure cover, in some cases there will also be minimum revenue. Cover availability will vary depending on the country.

Helping your clients go global

The growth phase is an exciting time for your tech clients. They’ve made it through the tough early start-up stages and they’re now enjoying the stability of being a mature presence in the industry. But this transition from local entrepreneur to global leader brings other challenges: competition is fierce, and with more to lose, the stakes are higher.

MarkelTech offers the flexible insurance cover and supporting services your tech clients need as they explore new opportunities and expand into new markets overseas.

  • Worldwide cover – when your tech client expands internationally, their insurance needs will grow too. MarkelTech’s comprehensive insurance solutions offer worldwide coverage for UK and international entities*, so they can go global now, or in the future.
  • R&D – innovation is part of continued growth, and R&D is one way for your tech clients to expand their offering. Our in-house team supports them in finding tax opportunities and making proposals to HMRC, and whether the innovation works or not, we can claim for tax back for them.
  • PR crisis management – cyber breaches can have a huge impact on tech businesses, and when your client has worked hard to build their brand, the last thing they need is reputational damage. Our solution includes PR crisis management to help them weather the storm with their reputation intact.
  • Business Hub – with strict rules around competition to contend with as a tech business grows, our Business Hub helps your clients with the information they need to stay compliant with UK laws and regulations on all aspects of running a successful business, such as price fixing and advertising.

Please always refer to your policy documents for full details of services, exclusions, terms and limits of your customised cover.
*International cover subject to the following conditions: Sanctioned territories are excluded in all policies. Non-admitted coverage provided. Please note there is a £10,000 minimum premium requirement for international exposure cover, in some cases there will also be minimum revenue. Cover availability will vary depending on the country.

Help them end on a high

They’ve worked hard to grow their tech business, but there may come a time when your clients start looking to a future for their business without them. Whatever their exit strategy, we’re here to support them right to final stages of their journey and beyond – whether that means a merger, an acquisition or a public listing.

  • Conditions of sale – with lots of Is to dot and Ts to cross, we’re here to help with legal advice on conditions surrounding the sale – vital for your tech clients to make sure everything’s in check prior to a sale.
  • Run-off cover – your tech client may have sold the business, but that doesn’t mean litigation can’t still be brought against the former management team for actions made prior to the sale. This policy has them covered, even after they’ve stepped down.
  • Capital gains tax – when your client is enjoying the excitement of a payout, they don’t want pitfalls like capital gains tax to create obstacles. Our tax advice line is here to offer the guidance they need to navigate this with minimum stress.

Download our MarkelTech eBook to learn more about coverage options and how they can help your clients.

Explore our Client Services Video library to learn more about these services and more - directly from our experts.

Explore MarkelTech

Based on the insights we’ve gained from talking directly to brokers and tech businesses, MarkelTech is a product that goes beyond insurance.

What we offer

Built to support tech companies at every stage of their growth journey with comprehensive, tailored cover and a suite of value-added benefits as standard.

Going beyond insurance


Having listened to the challenges your tech clients’ face in their day-to-day business operations, we have hand-picked a selection of value-added benefits that MarkelTech includes as standard. Each is designed to address specific pain points and opportunities that tech business owners often lack the time, resources and specialist knowledge to manage.

Cyber solution

When we spoke to tech businesses, cyber-crime was one of their biggest concerns. MarkelTech includes a 24/7 cyber response service to help tech clients prevent and recover from risks.

Debt recovery

Debt significantly impacts a tech business's cash flow. Our debt recovery service gives your tech clients expert advice and support, helping them navigate late or non-payments and, if necessary, court.

R&D

R&D opportunities are vital to tech innovation, but time-consuming to pursue. Our specialist team helps identify opportunities, review existing claims, and compile technical reports and submissions.

Contractor solutions

Short-term workers are common in the technology sector, but tax can be tricky when it comes to contractors and freelancers. Our experts advise on contractors, employment status, and IR35 to avoid HMRC issues.

Incentives and reliefs: Funding support

Our specialist team helps secure funding, offering proposal writing, partner recruitment, and project support. We've worked with over 500 companies, securing £15 million annually in grants for UK businesses.

Contract review

New contracts mean new opportunities, but they can also present challenges for tech businesses. Our contract review service highlights concerning clauses and advises clients on improvements, ensuring the best possible terms.

What does MarkelTech cover?


In the fast-paced world of technology, where threats emerge and evolve all the time, having flexible, scalable insurance cover tailored to the unique risks tech companies face is a must. Whether they’re a start-up, emerging SME or a mid-market tech business, we understand that your client needs specialist cover that goes beyond what standard business insurance can provide.

Technology Professional Liability

  • Financial loss arising from a product or services liability, including contractual liability, any other civil liability
  • Media liability
  • Infringement of intellectual property rights
  • Mitigation costs and expenses
  • Loss of documents
  • PR crisis management
  • Primary & excess layer coverage available
Cyber and Data Risks

  • Comprehensive 1st and 3rd party coverage available worldwide
  • Cyber and privacy liability including mitigation costs
  • Business interruption
  • System and data rectification costs
  • Regulatory investigations and fines
  • Data extortion
  • PR crisis management
  • Cyber crime
  • Primary & excess layer coverage available
Legal liabilities

  • Public liability
  • Products liability
  • Employers liability
Management risks

  • Directors and officers liability
  • Employment law protection/entity defence
Protection of assets

  • Property damage
  • Business interruption inc flexible first loss limits
  • Damage to portable property
  • Money/personal assault
  • Transit
  • Fidelity
  • UK terrorism
Extension to property/business interruption cover

  • Deviations in controlled environments
  • Contamination
  • Machinery breakdown
  • Computer breakdown
  • Public utilities
  • Denial of access
  • Restrictions on premises
  • Customers/suppliers

24/7 cyber response service with emergency costs cover

Our support covers prevention, mitigation and recovery, helping tech businesses reduce their risk, stay in business and make a fast recovery when the worst happens. That includes specialist 24/7 phone support with immediate emergency costs of up to £10,000 to deal with cyber incidents, fast.

Worldwide cover available

MarkelTech offers worldwide coverage for UK and international entities*, so your tech clients can go global now, or in the future. We support local entrepreneurs to global leaders, delivering specialist advice and coverage across the UK and worldwide.

Download our full appetite and cover guide to find out more.


Please always refer to your policy documents for full details of services, exclusions, terms and limits of your customised cover.
*International cover subject to the following conditions: Sanctioned territories are excluded in all policies. Non-admitted coverage provided. Please note there is a £10,000 minimum premium requirement for international exposure cover, in some cases there will also be minimum revenue. Cover availability will vary depending on the country.

On top of the core cyber coverage, MarkelTech’s cyber solution gives your clients the specialist knowledge, tools and support they need to protect themselves from the ever-evolving threat of cyber attacks. Our suite of tools helps tech businesses reduce their risk, stay in business and make a fast recovery when the worst happens.

Prevention

  • Cyber training
  • Online access to cyber training to ensure policyholders and their staff have the right knowledge, skills and practices to reduce the risk of cyber crime.
Cyber knowledge hub

Designed to support technology businesses to learn and implement best cyber practices. Access to continuous cyberspecific training and knowledge sharing via an online hub.

Mitigation

  • Cyber risk management toolkit
  • Accessible online, MarkelTech’s eRiskHub provides a variety of tools to support technology businesses in proactively implementing their cyber training and reducing their cyber risk exposures.
Recovery

  • Cyber incident response service (24/7)
  • MarkelTech policyholders have phone access to a team of specialists who can support and mitigate the impact of a cyber breach.
Cyber crime: PR crisis management

To help manage the reputational impact, policyholders have access to dedicated crisis and PR management in the event of cyber crime.

Find out more about MarkelTech's cyber solutions.

We support local entrepreneurs to global leaders, delivering specialist advice and coverage across the UK and worldwide. MarkelTech’s comprehensive insurance solutions offer worldwide coverage for UK and international entities*, so your tech clients can go global now, or in the future.

Find out more about the territories and appetites that are included.


Please always refer to your policy documents for full details of services, exclusions, terms and limits of your customised cover.
*International cover subject to the following conditions: Sanctioned territories are excluded in all policies. Non-admitted coverage provided. Please note there is a £10,000 minimum premium requirement for international exposure cover, in some cases there will also be minimum revenue. Cover availability will vary depending on the country.

We aim to settle claims as efficiently as possible so our policyholders can get on with their lives. Learn more about our claims service.

Explore and download technical documentation and product resources for MarkelTech.

Latest industry news and insights

*International cover subject to the following conditions: Sanctioned territories are excluded in all policies. Non-admitted coverage provided. Please note there is a £10,000 minimum premium requirement for international exposure cover, in some cases there will also be minimum revenue. Cover availability will vary depending on the country.