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MarkelTech: value added benefits videos

MarkelTech: Tech insurance, and beyond

For your tech clients to feel empowered to be bold and grow, they need to know their insurance coverage goes above and beyond. Designed specifically for businesses in the technology sector, MarkelTech is built on insights, backed by experts and delivered with a suite of services that support them through the opportunities and the challenges of running a business in this competitive, ever-evolving sector.


In these videos, we take you through the value-added services your clients will have access to as standard when they become Markel policyholders. Watch the videos to learn more about each service and how it supports your clients at every stage of their growth.

Introducing MarkelTech

Our relaunched MarkelTech product comes with a range of exciting value-added services to help your clients navigate and grow in the continually evolving tech sector. Designed to make your clients’ lives easier, they’re based on what tech companies and brokers have told us about what matters to them – from regulations to emerging risks – as Kate Gough, Head of Propositions and Insights, UK, explains.

  • Business Hub

    Getting the right resources in place can be challenging for technology businesses, and especially start-ups. That’s why your clients get 24/7 access to our Business Hub, an online portal packed with DIY contracts, policies, forms and letter templates covering every area of their business. Here’s more on why it’s such a valuable resource for your start-up, scale-up and established clients alike.

    Business Hub: Meet the expert

    The Business Hub is continually updated with the latest legal guidance for tech companies, so your clients can stay informed on new developments they need to be aware of. Behind the scenes, our Head of Digital Services, Rianda Markram, leads the team of expert solicitors keeping your clients up to date.

    What is Business Hub?

    Find out how Business Hub lightens the load for your tech clients with tools, templates and guidance on everyday business issues. From setting up their websites to on-boarding employees and self serve debt recovery, Business Hub is a valuable resource that’s here to make your clients’ lives easier – especially in those crucial early days.

    How Business Hub helps start-ups

    Learn how Business Hub supports your tech start-up clients through the ‘firsts’ they’ll encounter at the beginning, such as hiring their first employee or setting up their first supplier contract.

    How Business Hub helps scale-ups

    Growing tech businesses can encounter all kinds of situations where they need legal advice, such as getting employee handbooks in place and dealing with debt recovery. Learn how Business Hub supports your clients with the resources they need when dealing with all the legal issues that may arise as they grow.

    How Business Hub helps established businesses

    Learn how Business Hub is a valuable resource for established businesses as well as start-ups. With guidance on issues such as competition advertising and price fixing, it has all the resources your tech clients need when dealing with the issues they may encounter as a mature business.

    Expert support at the click of a button

    We spoke with business owners about their priorities and pain points, and they said they didn’t always have the knowledge they needed in house. Here’s how Business Hub supports your tech clients with the expertise they need, when they need it.

  • Contract review

    New contracts mean new opportunities, but they can also present challenges for tech businesses. When your tech clients need a contract looking over, they can rely on our team of in-house lawyers thanks to our dedicated contract review service, which supports technology businesses with legal advice and contract reviews. This service highlights any concerning clauses and advises your clients on improvements, so they can be sure they’ll get the best possible terms.


    Contract review service: meet the expert

    Our contract review service helps your clients make sure they’re getting the best possible terms from any contract they create or sign. Meet Mark Rankin, our Head of Civil Litigation, who leads this invaluable service.

    What is the contract review service?

    Whether it’s a third-party contract or your tech client’s own, having a legal expert to look over it makes sure they get the best possible terms before signing on the dotted line. Here’s how the contract review service works.

    How the contract review service supports your clients as they grow

    Tech companies grow quickly, and as they get larger and more complex, so do the contracts they need to have in place. Learn how our contract review service makes sure your clients aren’t left exposed by outdated terms of business, as well as helping them with negotiating the terms of third-party contracts.

    Contract review service: case study

    Hear how we helped a software developer client bring their terms of businesses up to date with their growth trajectory, securing more robust terms for new business.

    Taking the worry out of contract review

    Tech businesses told us that they worry about being able to review contracts at speed. Here’s why we built the contract review service into our MarkelTech product.

  • Cyber solutions

    When we spoke to tech businesses, cyber security was one of their biggest concerns. MarkelTech’s cyber solution gives your clients the specialist knowledge, tools and support they need to protect themselves from the ever-evolving threat of cyber attacks. Its suite of tools helps tech businesses reduce their risk, stay in business and make a fast recovery when the worst happens – including a 24/7 cyber response service to help tech clients prevent, mitigate and recover from risks.


    Introducing our cyber solutions

    Our research shows that many clients feel vulnerable to the threat of cyber crime. That’s why our cyber solutions support your clients with the expertise and resources they need to keep their businesses safe in the face of continually evolving cyber threats. Meet Mark Plews, Director of Underwriting, UK, who’s one of the experts behind our cyber solutions.

    Preventing cyber crime with our Cyber Hub

    Prevention is better than a cure, and putting in place best practices around cyber security helps reduce your tech clients’ risk. Hear how our Cyber Hub supports their cyber training and best practices with the latest whitepapers and training webinars from leading cyber specialists.

    Mitigating cyber crime with our Cyber Risk Management Toolkit

    Learn how our Cyber Risk Management Toolkit helps your clients manage the risks of different types of cyber attack, providing actionable advice on how to improve their cyber security.

    Cyber recovery services featuring 24/7 cyber support

    Our cyber recovery services help your clients get back to business in the event of a cyber attack, with a 24/7 phone line that gives them instant access to a team of experts. Learn more about our Cyber Incident Response Service and the £10,000 of emergency costs your clients will be able to access if the worst happens.

    Peace of mind on cyber crime

    Tech businesses tell us that cyber incidents are their biggest worry. Here’s how our cyber response services help your tech clients prevent, mitigate and recover from cyber crime, giving them peace of mind.

  • Debt recovery

    Debt can make or break a tech business, with a potentially huge impact on cash flow. Our no-cost debt recovery service gives your tech clients access to a team of specialists who can advise, helping them find a way forward in the face of late or non-payments and, if necessary, supporting them all the way to court.


    Debt recovery service: meet the expert

    Debt can have a major impact on your tech clients’ cashflow. Our no-cost debt recovery service helps them get the best possible outcome for their business, supporting them all the way to court. Meet Mark Rankin, who heads up our civil litigation team and our debt recovery service.

    What is the debt recovery service?

    When your tech clients have issues with unpaid fees, our debt recovery service is here to help. Learn more about the benefits of this service and how it works.

    How the debt recovery service can support your tech clients

    Your growing tech clients are always looking for ways to manage their cashflow and free up time spent chasing late payments, and our no-cost debt recovery service is here to support them. Hear how this service can help provide the advice they need when their customers dispute an invoice.

    Debt recovery service: case study

    We have previously recovered £35,000 in unpaid fees for a digital marketing agency client who was owed money from a disgruntled customer. Find out how our debt recovery service supported the client through a counterclaim and court process with a successful outcome.

  • Incentives & Reliefs

    Our specialist incentives and relief team helps your clients find and secure funding, as well as offering proposal writing services, partner recruitment and project support. We’ve worked with over 500 technology, manufacturing and creative companies, and our services typically secure over £15 million in grant funding for UK businesses each year.


    Incentives & Reliefs: Meet the expert

    Our incentives and reliefs consultancy gives your tech clients the benefit of expert advice to help them find and secure funding. Meet Duncan Edwards, the expert behind this valuable service.

    What is incentives & reliefs consultancy?

    Our incentives and reliefs consultancy service helps your tech clients take advantage of the tax reliefs available to them, such as capital allowances, land remediation relief and creative industries tax relief. Hear more about how the service works and how our grant, funding and proposal team and other experts support your clients to grow.

    How I&R consultancy can support your client

    There are numerous types of incentives and reliefs available to your tech clients, but finding and applying for them can be complicated. Learn how our incentives and reliefs consultancy helps your clients take advantage of tax savings and grants to help them grow.

    How we secured £170,000 in grant funding for one tech client

    Our incentives and reliefs consultancy helps your tech clients secure the capital they need to innovate. Find out how our funding team helped one client unlock £170,000 in grant funding for their drink viscosity measurement device.

    Helping your clients find and secure funding

    Tech firms tell us that the R&D tax relief scheme is an amazing opportunity to support their growth – but that they’re nervous about the complex application process. Here’s why we built expert tax consultancy into our MarkelTech product to support your tech clients with R&D tax relief.

  • Legal & tax advice lines

    For help with tax and legal challenges, your clients have 24/7 access to our in-house lawyers for advice and support with any aspect of running a tech business. This includes commercial law, health and safety, HR and employment law, with support available at any stage of the employment cycle. Our tax advice line is available Monday to Friday for help with HMRC queries.


    Legal and tax advice lines: meet the expert

    Our legal and tax helplines are staffed by qualified solicitors and tax specialists, who are ready at the end of the phone to support your tech clients with any legal and tax queries. Meet Beverley Bates, our Advice Services Director, who heads up the team providing this service.

    How our legal and tax advice lines work

    Our legal and tax advice lines are just a phone call away whenever your tech clients need help, whether it’s a commercial law question or support with an HMRC query. Learn more about how the service works and the unlimited access your clients have.

    How our legal and tax advice lines support your clients

    Whether they’re onboarding a new employee or thinking about IP, there are times when your tech clients need the right advice from experts they can trust. Learn more about how our legal and tax advice lines support your clients at every stage of their business, from start-up to sale.

    Legal and tax advice lines: case study

    Our legal and tax advice lines are here to support your tech clients with all kinds of questions and queries. In this video, we talk about a recent example of how we advised one client who wanted to employ talent from a competitor.

    The legal and tax expertise they need, when they need it

    Tech businesses – particularly start-ups – tell us that they don’t always have the expertise or resources to handle legal and tax queries in house. Here’s why we built legal and tax advice lines into our MarkelTech product to help support your clients with the knowledge they need to stay on the right side of the law and HMRC.

  • IR35

    Technology businesses told us that they’re nervous about navigating HMRC’s rules around IR35 for their freelance work force. Our tax consultants are here to help with reviewing, assessing and advising on the steps your tech clients need to take to remain compliant. This service is supported by our fee payer protect insurance, which covers the defence costs and potential tax losses should HMRC be successful in defending IR35 status.


    IR35 consultancy: meet the expert

    Contracting issues can be complex, so getting expert advice is crucial for your tech clients to stay on the right side of the law. Meet Vikki Grosse, who heads up our specialist IR35 consultancy and explains why your tech clients are getting some of the best IR35 advice on the market with Markel.

    What is IR35 consultancy?

    IR35 Tax Safe is a fully packaged, end-to-end service you can offer to your tech clients to help them meet their legislative requirements when working with contractors. Here’s more about its benefits and how it works.

    How IR35 consultancy can support your clients

    We’ve defended and won more IR35 cases at tribunal than any other UK tax specialist. Find out how we can help your tech clients stay on top of tricky IR35 legislation and continue engaging contractors while mitigating their risks.

    IR35 consultancy: case study

    Our IR35 consultancy helps your tech clients navigate the complex world of IR35 so that they can work with contractors without fear. Hear how we helped a large IT recruitment agency create a robust IR35 process to keep them on the right side of the law, including use of our free IR35 Expert Tool.

  • R&D

    Research and development (R&D) opportunities are central to the innovation at the heart of the technology sector, but finding the time to pursue them can be tricky for tech businesses. What’s more, many tech companies don’t realise that they may be eligible for tax relief when they invest in cutting edge development work. Our expert team supports your clients in identifying the right R&D opportunities and associated tax relief, as well as reviewing existing claims and compiling technical reports and submissions.


    R&D: Meet the expert

    R&D presents a major opportunity for tech businesses to stand out, but some are nervous about the complex process of applying for R&D tax credits. Meet Duncan Edwards, one of the experts behind our R&D consultancy service, whose team helps your tech clients get the right tax advice to support their innovation.

    What is R&D tax consultancy?

    Your tech clients could be entitled to corporation tax cuts and credits for their innovation projects – whether they’re successful or not. Here’s how our R&D tax consultancy could help your clients apply for tax relief and ensure that all the conditions are met.

    R&D tax consultancy: Unlocking £350,000 in tax relief for a tech business

    The tax savings to be gained from R&D opportunities can be substantial, freeing up capital for your tech clients to reinvest in innovation. Here’s how we unlocked £350,000 in tax relief for a tech business creating a new AI model.

    R&D tax consultancy: case study

    Duncan Edwards, senior manager of incentives and reliefs at Markel Tax, shares a recent example of how our R&D specialists were able to unlock £350k in tax relief for a tech business that was creating a new AI model.

    Helping your clients find and secure funding

    Tech firms tell us that the R&D tax relief scheme is an amazing opportunity to support their growth – but that they’re nervous about the complex application process. Here’s why we built expert tax consultancy into our MarkelTech product to support your tech clients with R&D tax relief.