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Markel Insurance

Rated No.1 By Brokers

Insurance Times Broker Survey names Markel as best commercial lines insurer 2019/2020

Markel rated as best commercial lines insurer 2019/2020

Insurance Times Broker Survey

Each year Insurance Times conducts its Broker Service Survey (BSS) investigating broker opinions, attitudes and satisfaction levels towards the services they receive from their insurance partners.

The survey is based across five different service areas: quality of cover, claims, access to decision-makers, policy documentation, as well as underwriting expertise and flexibility.

Markel UK: Rated top commercial lines insurer 2019/2020

Not only has Markel retained its maximum five-star rating in the ‘Insurance Times five-star rating report Commercial Lines 2019/2020’, but we’ve moved to the coveted number one spot.
Having performed exceptionally well across all five service areas in the recent survey, we are one of only three insurers to achieve an overall five-star rating. This score has resulted in Markel moving up from second in last year’s report to first place.

“ This result illustrates the work we put in everyday to serve customers and it is a huge testament to the difference our Expect More ethos has made across our insurance, tax and law offerings “

Neil Galjaard, Managing Director

Markel UK

Get in touch...

Speak to a member of our team to learn more about our seamless integration of insurance, tax and law:

Markel UK

0345 351 2600

09.00 - 17.30

Expect More

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When we say Expect More, we mean it.

Our commitment to brokers

Excellent service through our regional offices

Online transactional capability and broker portal

Marketing capabilities through Engine Room

Best-in-class support from our value-added services




A bespoke sector proposition for care, support and education organisations.


A specialist insurance package for start-up, emerging and established SME technology companies

Electrical contractors

Specialist UK insurer providing insurance solutions for contractors and trade associations