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Safeguard your firm and clients with fee protection insurance against HMRC investigations and costs
Published on 26 August, 2025
Case study: Sterling Finance and Markel
Kamlesh Rajput discusses his firms indispensable partnership with Markel.
Protect your practice and clients with fee protection insurance
For over 25 years, we’ve supported more than 2,500 accountants with comprehensive fee protection insurance (FPI) that covers HMRC investigations and disputes, helping you safeguard your clients against unexpected costs and your own practice fees.
Benefit from generous levels of cover, expert nationwide support, and inclusive services like legal and tax advice lines, Business Hub, and marketing resources — all tailored to keep your firm secure and thriving.
Sterling Finance UK Limited and Markel
Sterling Finance UK Limited, chartered certified accountants in Ashton-under-Lyne, led by Kamlesh Rajput, has always sought to offer exceptional value to its clients. Recognising the evolving landscape of tax regulations and the increasing pressure faced by entrepreneurs during tax investigations, Sterling Finance prioritised seeking robust protection for its clients. This led them to partner with Markel for FPI.
Kamlesh highlights the shift in attitudes from tax authorities, which has heightened anxiety among business owners about the consequences of potential mistakes, going on to emphasise the importance of having reliable support during such stressful experiences and crediting Markel for providing that peace of mind through our unique services.
The enduring partnership between Sterling Finance and Markel is built on trust, excellent teamwork, and a consistently high standard of service. Kamlesh notes that, despite frequent offers from other providers, Sterling Finance continues to choose Markel due to the outstanding support and personalised attention from Markel’s team members. This strong relationship has fostered a sense of loyalty and confidence.
Kamlesh stresses the value of Markel’s comprehensive expertise, which allows them to access a whole team of tax professionals – something that would be challenging to replicate in-house.
The collaboration has enabled Sterling Finance to deliver exceptional service to clients, making Markel an indispensable partner in their continued
Case study: Barnett & Turner and Markel
Jonathan Wilson discusses how with HRMC's increasing activity the importance of Fee Protection cover is more relevant than ever.
Barnett & Turner and Markel
Jonathan Wilson, managing partner at Barnett & Turner, chartered accountants, tax and business advisors in Mansfield, shares his perspective on the importance of fee protection cover. He explains that while people do their best to control what they can in life, some things remain out of their hands, like the possibility of an HMRC enquiry. Fee protection cover is a way to insure against these unpredictable events, offering both the firm and its clients the reassurance that unexpected tax investigations won’t result in significant financial burdens.
Jonathan notes that HMRC activity has been increasing, especially regarding R&D reviews, making this cover more relevant than ever. He emphasises that no matter how well a firm prepares, it cannot dictate when or why HMRC might open an enquiry. That unpredictability makes the peace of mind provided by fee protection cover invaluable for both advisors and their clients.
He also highlights the longstanding relationship between Barnett & Turner and Markel, which spans over two decades. This partnership is built on trust, clear communication, and shared understanding of what the cover includes. Jonathan describes how this collaboration helps foster confidence, both within the firm and with their clients, even as the frequency of tax inquiries continues to rise.
Ultimately, Jonathan concludes that working with Markel has been a significant benefit for their practice. The sense of security it provides means the firm can focus on supporting their clients, knowing they’re protected against unforeseen costs and complications should HMRC come calling.
