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Markel Insurances

How to make a general insurance claim

How to make a claim

The majority of our business is written through insurance brokers. In the event of a claim, if you have arranged your insurance through an insurance broker, please contact them in the first instance and they will guide you through the process. If you have arranged your insurance directly with Markel please check your policy for details of who to contact.

However, if you would like to talk to a member of our team about a claim or potential claim, or you would like guidance on the claims process, please use the contact details below.

Phone: 0345 355 2227


If you are a broker who needs to notify us of a claim, please contact us using the details above or by post to:

Markel (UK) Limited, Verity House, 6 Canal Wharf, Leeds, LS11 5AS.

Property claims 

If you would like to make a property claim please visit our dedicated property claims page here.

Claims team contacts

Meet the claims team and contact them directly to discuss your claim queries.

Prompt Resolution Team

Technical Claims Team

LEI claims

If you are an LEI customer and wish to contact the claims team, please visit the LEI claims page

LEI claims