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Wins include Commercial Lines Insurer of the Year, Specialist Insurer of the Year, and Bronze for Claims Partner of the Year
Published on 4 December, 2025
We’re thrilled to share that Markel has once again been recognised for excellence, taking home three awards at this year’s Insurance Times Awards, held at London’s Grosvenor House on Wednesday 3rd December.
The wins span underwriting, sector expertise, and claims – a powerful reflection of our people-first approach and the consistent trust placed in us by brokers and customers.
Commercial Lines Insurer of the Year (Gold): Recognised for consistency, expertise, and customer focus
In one of the most competitive categories of the night, we stood out for consistently going above and beyond across all measures. The judges said we “Consistently demonstrated going over and above the status quo in all aspects of the measure. A multiple award-winning company across several disciplines, including claims, risk management and broker service, they delivered outstanding achievements across all commercial segments, uniquely understanding and supporting brokers, always with the customer in mind.”
Our entry highlighted how our sector-driven growth, five-star broker feedback, and strong underwriting performance combine to create a truly differentiated proposition. From rapid claims handling to our integrated insurance and advisory services, we showed how ongoing investment in products, people, and digital capabilities enables us to provide dependable, market-specific expertise that brokers can trust.
Specialist Insurer of the Year (Gold): A long-standing commitment to the care sector
We also secured Specialist Insurer of the Year, with judges praising our unwavering dedication to the UK care sector and the depth of our support ecosystem.
The judges commended Markel for “Genuine commitment and long-standing presence in their chosen sector, as well as the development of a proposition ecosystem that is closely connected to the marketplace, while also managing risk and supporting clients outside of a claim scenario.”
Our submission demonstrated the scale and impact of our specialist proposition, supporting more than 10,000 care providers nationwide. With bespoke policy wordings, expert risk support, and tailored guidance from our team of Care Practitioners, we help organisations navigate regulatory requirements and manage complex risks.
Claims Partner of the Year (Bronze): Delivering impact when it matters most
Our third award of the evening, Bronze for Claims Partner of the Year, recognised the outstanding work of Markel Law and the impact of our early intervention and empathetic support.
We showcased our landmark strategies, including early-stage judicial reviews, which support clients long before issues escalate into formal claims. With significant year-on-year growth, Legal 500-recognised specialists, and an NPS above 80, the judges praised our measurable impact across thousands of cases and helpline interactions, and our ability to protect reputations and livelihoods at critical moments.
Lee Mooney, Managing Director, UK, shared his thoughts on this achievement:
“This triple success is a testament to the passion and expertise of our teams and the strong partnerships we’ve built with brokers and customers. We’re proud to be recognised not only for our underwriting, claims, and specialist propositions, but also for the impact we deliver when it matters most. These awards reinforce our commitment to consistently going above and beyond – always with the customer in mind.”
If you'd like to learn more about how we support brokers across the UK, you can find out more here.
