Unlocking opportunities and finding solutions together

James Fone and Marsh's Louis Wheel discuss how being people-first and a ‘can do’ attitude empower us to tackle problems together and build stronger, long-term partnerships.



Jess Williams, marketing business partner – broker, is joined by account director, James Fone, and Marsh’s insurer consulting executive, Louis Wheel. Together, they discuss the role of strong partnerships between brokers and insurers when faced with rapidly evolving risk landscapes.


The conversation covers digital trading, AI, and touches on emerging risks such as cyber attacks. Sharing real life examples of partnership in action with solution-focused mindsets, their discussion highlights just how people-driven the insurance industry remains at its core. Venturing forth into an increasingly digital trading landscape looks like; expanding across more products, teams, and regions, and using data and insight to unlock new growth opportunities together.


We're by your side as a committed partner

At Markel, partnership isn’t just what we do, it’s who we are. It’s our commitment to go further, think deeper, and stand shoulder to shoulder with you when it matters most.

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Insurance Times broker survey names Markel No.1 commercial lines insurer for service 2025/2026.
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