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Fran Darvill and Howden's Richard Lowe talk strategic broker–insurer relationships, and how long-term alignment creates stronger partnerships.
Published on 9 July, 2026
Louise Hitchman, underwriter, joins Fran Darvill, account director, and Richard Lowe, head of carrier management, UK at Howden. Richard shares his perspective on what makes a strategic broker–insurer partnership, and how the strongest relationships are built on trust, collaboration, and a shared commitment to long-term success.
The conversation focuses on the importance of forward planning, honest conversations, and identifying opportunities together. As market conditions evolve and relationships are tested, aligning the right people and maintaining open communication helps brokers and insurers grow together, navigate challenges with resilience, and deliver better outcomes for clients.
