Navigating challenging markets through trust, transparency, and open communication

Marie Harris and Everywhen's Peter Hayes explore how true collaboration between brokers and insurers creates better outcomes for clients.

Published on 21 July, 2026

Jess Williams, marketing business partner – broker, joins Marie Harris, major trading partner account director, and Peter Hayes, head of insurer relationships at Everywhen. Together, they explore how strong broker-insurer partnerships drive better long-term client outcomes amidst changing and challenging market conditions.


Peter discusses the roles of flexibility and creative problem-solving in partnerships, and how working collaboratively helps win, grow, and retain business together. Looking to the future, the focus remains on growth, specialist expertise, and how they can identify new opportunities together as committed partners.


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At Markel, partnership isn’t just what we do, it’s who we are. It’s our commitment to go further, think deeper, and stand shoulder to shoulder with you when it matters most.

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  • Podcasts
  • Events
  • The power of trust, teamwork, and showing up - on and off the pitch
  • Navigating challenging markets through trust, transparency, and open communication
  • Trust, collaboration, and stronger outcomes through partnership