Understanding cyber risk in an ever-changing digital world

Chris Burgess and Alice Kerridge discuss the emerging cyber risks facing businesses and helping brokers build confidence in a fast-moving risk landscape.



Chris Burgess, director of technology, PI and cyber, and Alice Kerridge, cyber development underwriter, are hosted by Jess Williams, marketing business partner – broker. Chris discusses how cyber risk continues to evolve alongside the way businesses use technology, with emerging tools such as AI creating new opportunities as well as new exposures. Their discussion explores why cyber insurance has become such a crucial safety net for modern businesses and how helping brokers understand these changing risks can give them greater confidence when discussing cyber cover with clients.


The conversation also looks at how cyber criminals' tactics have changed over time, with attacks increasingly targeting moments when businesses are least prepared to respond. Alongside the risks, Chris and Alice highlight the opportunities within cyber insurance as a career, emphasising that success is not about technical expertise or coding skills, but understanding how businesses use technology and the risks they face as a result. As technology continues to develop, staying informed and adaptable will remain key for brokers, insurers, and clients alike.


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