Creating opportunities through connection, inclusion, and shared purpose

Jo Sykes and iCAN’s Ajay Mistry talk career development, diversity, and how stronger industry connections can help people thrive.



Jo Sykes, divisional director – commercial lines, and Ajay Mistry, founder and director of Insurance Cultural Awareness Network (iCAN), are hosted by Pippa Lennox, digital development manager. Ajay shares the vision behind iCAN and its commitment to helping people join, develop, and succeed within the insurance industry. Jo and Ajay explore the importance of creating an inclusive and supportive environment, where people at every stage of their career can access networking opportunities, guidance, and create meaningful connections.


The conversation also highlights the role that diversity and representation play in shaping the future of the industry. They discuss the importance of moving beyond buzzwords to create genuine opportunities for people to flourish, while ensuring insurance remains an attractive and accessible career choice. From supporting early careers to expanding networking opportunities across the UK, they reflect on how open conversations, shared experiences, and strong professional connections can unlock potential, open new doors, and help people find careers that truly align with their ambitions.


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