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Shaping the future of insurance: insights from BIBA 2025

Pippa Lennox explores innovation, growth, and driving change with Jess Williams and EDII’s Caroline Bedford.

Published on 1 July, 2025

Pippa Lennox, digital development manager, is joined by Jess Williams, marketing business partner – broker, and Caroline Bedford, chief executive officer at EDII, for a lively conversation filled with insights that span the entire insurance industry. Reflecting on the exciting discussions they’ve had during BIBA 2025, Jess and Caroline highlight the dynamic and evolving nature of the sector. One key theme is Markel’s growth and innovation and our commitment to being future facing, which Caroline shares her admiration for – not only in our products and services but also in the skills and competencies instilled in our people. This commitment to forward-thinking is a testament to Markel's strong partnership and continuous development. Listen in to hear more about the exciting future of the insurance industry, the innovative strides being made, and the inspiring people driving these changes.


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Topics

  • Empowering the next generation through sport, partnership, and shared values
  • Shaping the future of insurance: insights from BIBA 2025
  • Unlocking professional growth through networking and mentorship

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This website is owned and operated by Markel Capital Holdings Limited on behalf of the group of the UK based businesses within Markel International, which is the London based operation of the Markel Group. Markel Group Inc. is the ultimate holding company for all the companies in the Markel group, including all the companies named below. Unless otherwise stated, the following companies are registered in England & Wales, with registered address at 20 Fenchurch Street, London, EC3M 3AZ.

Markel Insurance

Markel International Insurance Company Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register no. 202570. Company no: 00966670. VAT no. 245 7363 49.  Markel UK is an appointed representative of Markel International Insurance Company Limited. Markel Legal Expenses Insurance and Markel After the Event Insurance Services are trading names of Markel International Insurance Company Limited.

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Markel Tax is a trading name of Markel Consultancy Services Limited, company no: 08246256. VAT no. 245 7363 49. In respect of its insurance mediation activities only, Markel Consultancy Services Limited is an Appointed Representative of Markel International Insurance Company Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Insurance is underwritten by Markel International Insurance Company Limited. Financial Services Register no. 202570.

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Markel Care Practitioners and Markel Health and Safety are trading names of Markel Consultancy Services Limited registered in England and Wales No: 08246256, VAT number 245 7363 49. Registered address: 20 Fenchurch Street, London EC3M 3AZ. Markel Care Practitioners and Markel Health and Safety services are not regulated by the FCA. Markel Group Inc. is the ultimate holding company for Markel Consultancy Services Limited.