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Discover impactful strategies for enhancing customer engagement and addressing their needs effectively.
Published on 9 December, 2024
Insurance Post interviewed leading industry figures to collect simple but impactful strategies for advancing insurance businesses and careers. Jo Sykes, Divisional Director at Markel, discussed with Editor Emma Hughes the essentials of building a sustainable insurance brokerage.
Jo highlights the need to step out of your comfort zone to cultivate relationships, adopt a people-first approach to effectively understand and address customer needs, and collaborate with dependable insurers to provide long-term, sustainable solutions.
You can watch the full video here.
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