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Markel Insurance

Abbey Legal BTE is now Markel Legal Expenses Insurance

On May 1, Abbey Legal BTE became Markel Legal Expenses Insurance. This was a change of name only, meaning your usual exchanges with us, and the level of service we provide you with, has not changed.

The legal status of any arrangements with us, and your rights under the existing legal relationships, has not been affected by the rebrand either.

Abbey Legal Protection’s commercial legal policy has been underwritten by Markel International Insurance Company Limited since 2014, and administered by Abbey Legal Protection which was a trading name of Abbey Protection Group Limited. Policies will continue to be underwritten by Markel International Insurance Company Limited which has also taken on administration from Abbey Protection Group Limited since 1 May 2019. Claims are handled by Markel Protection Limited which is a separate legal entity to Markel International Insurance Company Limited.

All existing inforce policies and any delegated authority agreements issued by Abbey Protection Group Limited are unaffected and we will simply issue new rebranded documents at time of renewal.

What impact has this had?

From 1 May, we closed our abbeylegal.com website and all of our products, services and content is now housed within this website.

Our Abbey Legal social media account has also now closed but you can follow us @MarkelUK on Twitter and Markel UK on LinkedIn.

Our people, and their contact phone numbers, have remained the same. Email addresses have been updated to @markel.com addresses - these are all available in our documentation and on our website.

How have my previous and existing claims been affected?

The status of any previous and open claims you had with Abbey Protection Group have not been affected, and the contact who was dealing with the claim has also remained the same.

Our claims page and information can be found here: https://uk.markel.com/insurance/claims/legal-expenses-claims

If you have any questions, then please do not hesitate to contact your existing relationship holder, call us on 0345 350 1099, or email LEIunderwritersuk@markel.com

LEI claims

For information and contacts for all LEI claims, pre or post rebrand, visit the LEI claims page

LEI claims

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Markel has a maximum five-star rating for overall service experience across the entire insurance policy lifecycle.

Why choose Markel?

Our commitment to brokers

Excellent service through our regional offices

Online transactional capability and broker portal

Marketing capabilities through Engine Room

Best-in-class support from our value-added services

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