Carousel_Arrow Chat icon_cookie IHT_trust_wills IR35 Combined Shape 2 Group 10 Login Mobile Menu Share Share Email SubMenuMobile Group 9 VAT View_Gallery View_List capital_allow Triangle 2 Copy Close construction cyberpro employment_tax_shares emplyer_solutions entrepreneurs_corps fee_protect Group 7 grant_fund Group i_Clock i_Consult i_Done i_Eligibility_Tick i_Enter i_Filter i_HMRC i_Negative i_Play i_Plus i_Reset i_Support_Legal i_Support_TaxDesk i_Support_VAT i_Tick noun_marketing_1872083 noun_online_2126759 i_download i_meet Group Copy 24 Group 18 noun_electrical_1240755 copy noun_Technology_2125422 noun_Science_2031115 i_tick_bullet_block international_tax patent_box private_client property_sdlt r_and_d reliefs_incentives Search specialist_tax status tax_indemnity valuation
Markel Insurance

No. 1 rated insurance broker

Insurance Times Broker Survey names Markel as best commercial lines insurer 2019/2020

Markel: Five stars across the board

Not only has Markel retained its maximum five-star rating in the ‘Insurance Times five-star rating report Commercial Lines 2019/2020’, but we’ve moved to the coveted number one spot.

Having performed exceptionally well across all five service areas in the recent survey, we’re the only insurer to achieve five stars across all five of the categories: quality of cover, claims, policy documentation, underwriting, and relationship handling and management.

Over the coming weeks, we’ll share some of the key reasons why brokers rated us their number one insurance partner.

Relationship handling & management

Our regional expertise


Fair and fast

Quality of cover

Applying our Expect More ethos to our cover


Expertise, flexibility & support

Get in touch...

Speak to a member of our team to learn more about our seamless integration of insurance, tax and law:


0345 351 2600

Arrange a meeting

Fill in these details to arrange a meeting with your Regional Manager now or at BIBA 2020:

We'll be in touch soon to arrange a meeting at a convenient time.
Security code

Markel UK: Rated top commercial lines insurer 2019/2020

Each year Insurance Times conducts its Broker Service Survey (BSS) investigating broker opinions, attitudes and satisfaction levels towards the services they receive from their insurance partners.
The survey is based across five different service areas: quality of cover, claims, policy documentation, underwriting, and relationship handling and management.
We’re extremely excited about continuing to provide best-in-class service throughout 2020 and beyond.

“ This result illustrates the work we put in everyday to serve customers and it is a huge testament to the difference our Expect More ethos has made across our insurance, tax and law offerings “

Neil Galjaard

Managing Director Markel UK

Our commitment to brokers

Excellent service through our regional offices

Online transactional capability and broker portal

Marketing capabilities through Engine Room

Best-in-class support from our value-added services


Expect More




Specialist providers for the care sector


A specialist insurance package for start-up, emerging and established SME technology companies

Electrical contractors

Specialist UK insurer providing insurance solutions for contractors and trade associations